Are you a homeowner or building manager?
Find a Contractor »

Author: Andrea Hughes

Andrea Hughes grew up in a business oriented family in Florence, Italy. Andrea and her family traveled between Europe and Asia giving young Andrea an opportunity to meet people from all walks of life. A Graduate of Università degli studi di Firenze (Florence University) majoring in Business Administration, she moved to the United States and achieved a Lean Six Sigma Black Belt from Harvard University in 2008. She started her American Dream with a Fortune 500 Company as a Territory Manager overseeing over 30 Big Box Retail Store, where utilized her education and endeavors in applicable facets of business management and customer service. Andrea currently serves as the Director of Operations at DUCTZ of N Lauderdale and Pompano Beach located in Sunny South Florida. She provides an unwavering oversight in day to day operations as well as monitoring the quality of each technician's work, while ensuring to provide a stellar customer service. DUCTZ is a National Indoor Air Specialist Company headquartered in Ann Arbor, Michigan. DUCTZ caters to all homeowner and partner restoration companies' needs in the field Duct Cleaning, HVAC Restoration, Installation, Maintenance and Service. With years of hard work and dedication, Andrea understands what it takes to provide a stand-out service in a competitive market. In order to provide first in class customer service and successfully operate a profitable company.

Crisis Dispatch Efforts: What We’ve Learned from Hurricane Irma

Hurricane Irma was named as one of the most powerful Atlantic hurricane in recorded history. It was a Category 5 […]

Invoice Factoring for Contractors, Is It Worth It?

Factoring, as a form of contractor financing, has a long-established history. It is, fundamentally, the business of buying accounts receivable […]

Choosing a Top-Notch GPS Fleet Tracking System

In our previous article “Controlling Inventory Shrinkage”, we shed some light on several key aspects of inventory management and its […]

Establishing an HVAC Service Call Response Protocol

One of the key divisions of a service-oriented business is, of course, the Service Department. This department not only supports […]

Controlling Inventory Shrinkage

Controlling inventory shrinkage on HVACR vehicles is essential to maintaining acceptable profit margins, and not just to prevent loss. Before […]

Looking for an ACCA QA Accredited Contractor?

Are you a homeowner or building manager?

BECOME AN ACCA MEMBER

join now

PLUS It's Risk Free!