When times are good, we’re swept into believing they’ll stay that way. Been there. The pipeline seems to magically fill, with less effort, and the attitude of “So what if we lose a few customers?” creeps into the overly comfortable mindset. In fact, most contractors’ “customers” don’t even know they’re...
By Dave Caruso, Fortiva Retail Credit As contractors increasingly recognize the importance of having a CRM solution built for their unique needs, a home services CRM solution providers are becoming more sophisticated and robust in the solutions they offer. Among the most comprehensive CRM solution in th...
Using testimonials to promote any kind of business has been effective for a long time, and I predict using them will continue to work in 2020 and beyond. In some ways, human nature never changes. We inherently don’t believe what you and your staff have to say about your business since you all have somet...
Hyde-Stone Mechanical, with offices in Plattsburgh, Potsdam, Syracuse, and Watertown; has been a presence in New York since 1893. We’re growing every year and we have been for the last 30 years. We’re looking at new technology and software all the time. But we’re an old firm and are behind the times. No...
