If you are going to introduce outside air into a conditioned space, it is going to have a cost (in Btuh) associated with that amount of air. But before we get into the math that will produce that Btuh value, let’s define some of the terms. Infiltration Infiltration is the uncontrolled outdoor air leakag...
2020 seemed to arrive with minimal fanfare and yet here we are, almost one quarter of the way through and it only seems to be picking up speed. Yikes! As important as it is to look back to understand what has happened, and to appreciate the history of what got us where we are today, ...
Many years ago, a good friend in the industry told me something that I will never forget. He said, “Never abandon what got you to where you are.” That statement can mean a lot of things to many different people,but when it comes to being successful within the trades industry the meaning is pretty clear....
Irate customers are no fun. When I was a service manager, handling the escalated phone calls required rational thought and self-control. In time, I learned about a third and more profound behavior. The first two behaviors were required to offset the reality that angry customers are looking for a fight.R...
