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Author: Steve Howard

Steve Howard is founder of The ACT Group Inc., a training and consulting firm helping contractors, distributors, and manufacturers increase profits through knowledge for the last 30-plus years.

Help Wanted: The HVACR Industry Faces an Annual Deficit of 17,000 Service Techs

Service techs are the point of the spear. They’re the men and women who deal directly with business managers and […]

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