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Author: Tom Grandy

Noted HVAC financial and business expert Tom Grandy is president of Grandy & Associates, producers of the well-known "Business Boot Camp" series. Learn more at www.GrandyAssociates.com or call 1-800-432-7963.

Tips for Making Your Accounting System a Bit More Useful – Part 2

Last month we talked about creating useful categories and what “other” meant when it showed up on your P/L Statement.  […]

Making Your Accounting System More Useful – Part 1

If your accounting system is just to collect data for your accountant to file your taxes you have missed the […]

Does Your Approval Rating Surpass That Of The U.S. Congress?

Remember the old days? Democrats and Republicans would fuss and fight all day long and eventually, through some give and […]

Is Your Company Prepared for an Unexpected Storm?

Last year, Hurricane Harvey hit Texas and Louisiana and Hurricane Irma ripped through Puerto Rico and Florida leaving many dead […]

If Everything Is The Same, Price Is The Deciding Factor!

Kenny Chapman recently presented an outstanding live webinar to our Advantage Members. During his presentation he made the following statement, […]

When Was The Last Time You Updated Your Flat Rate System?

Flat rate, or up front, pricing arrived on the scene in the 90s. It was a true lens change for […]

Moving from Technician to Management!

This article could apply to any person, in any position, but this month we are going to specifically focus on […]

Flash! – Your Wife Is Stressed About the Business!

  Most, but not all, company owners are men.  Men and women think differently.  Ghee Tom, I didn’t need to […]

Is Your Company Customer Friendly?

Over the past 29+ years of working within the trades industry I have noticed some pretty profound changes, within individual […]

How Long Can Your Company Survive Without Income?

The vast majority of workers in the United States live from paycheck to paycheck.  If they lost their job it […]

Technician Productivity Is Moving to the Forefront

You may remember Elijah in the Bible.  He prayed that it would not rain and in fact it did not […]

Technician Productivity Is Moving to the Forefront

You may remember Elijah in the Bible.  He prayed that it would not rain and in fact it did not […]

Out of Sight Out of Mind

Let’s assume for a moment it’s the 1950s and yes I realize that most reading this article are probably less […]

Is Your Service Department on Flat Rate Pricing Yet?

It’s an old topic but it needs to be revisited……again!  Has your service department adopted flat rate pricing yet?  If […]

Don’t Manage the Symptoms, Heal the Problem!

You have a really bad headache. What do you do? Often we search for the bottle of aspirin. Now stop […]

18 Possible Reasons for Poor Performance in Demand Service

Have you ever played the blame game?  Of course you have and it started when you were very young. When […]

The Blame Game:18 Reasons for Poor Performance in Demand Service

Tom Grandy shares why your service department might be falling short.

Story of Perseverance – How Car Radio Began!

Tom Grandy shares how perseverance pays off.

Have You Played The “What If?” Game?

Tom Grandy explains how asking “What if?” can increase your profitability.

Do You Actually Answer Your Phone?

Tom Grandy explains why actually answering the phone makes a difference.

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